Season 1

Fly-on-the-wall documentary following staff in the third largest call centre in Swansea.

1. 

   1. Happy People Sell

   2013-06-04 · 60m

   Nev finds admin assistant Kayleigh a new boyfriend and tea-lady Hayley gets a gift.

2. 

   2. Some Will, Some Won't, So What, Next!

   2013-06-11 · 60m

   Nev needs to find a sales agent to represent the call centre in a nationwide competition.

3. 

   3. Surround Yourself with the Right People and the Rest is Easy

   2013-06-18 · 60m

   Nev finds an unorthodox solution for dealing with top sellers Chickenhead and Griff.

4. 

   4. The Cash Cow of the Company Has Stopped Giving Milk

   2013-06-25 · 60m

   The centre's most lucrative contract is ending and it's down to Nev to find a replacement.

5. 

   5. Get Back on the Horse and Ride

   2013-07-02 · 60m

   CEO Nev hits the road to find a replacement contract for the call centre.